We think it’s telling us what is happening with your business, so we can help you figure out how to take better care of your customers and better identify new ones. It’s about injecting technology into your business to break through a bottleneck, whether you’re • a doctor office two hours behind with a waiting room full of frustrated patients • a manufacturer with too much damaged merchandise in the shipping process • a business that can’t juggle all the data on its customers and prospects
We push back quite a bit, but it’s because there’s always more to the story. What our customers end up getting from us is always so different than what they started out asking for, because we pour a ton of our time into research: That’s learning what you’re doing, brainstorming with you about what your dream solution looks like and trying to go one better. We like to get dirty to pinpoint your problems, and we especially love showing you how a custom solution can be cheaper than a program that ends up needing endless tweaking. We’re building a value solution and are going to specifically show you the benefits of the features we recommend.
Your business value always trumps the technology. Don’t get us wrong, the technology is going to be awesome, but we’re not going to bring it to you on a platter with a bunch of pomp and circumstance. The bottom line is it’s a tool to make your business run better. We’re going to take technology and make it fit your business, not the other way around. Take a look at what we can do.